Contact information

Email us

support@hiddenlayerspro.com — a person reads every message and replies within 1–2 business days. Write to us about phone compatibility before you buy, an order, a return, a warranty claim, or how to read what your tool is showing.

Please include your order number if you have one.

Who runs the store

Hidden Layers is run by Roman Pchelintsev, sole proprietor, reg. no. 68812569. Registered address: Nusiceva 20, Apt 16, Belgrade 11000, Serbia. US mailing address: 1550 Wilson Blvd, Ste 700 PMB708, Arlington, VA 22209, USA.

We're an independent online retailer, not affiliated with GOYOJO, LAFOCH, ENWOR or Mastfuyi, the makers of the tools we sell.

Returns and warranty

Please don't post anything to us without emailing first: returns go to our supplier's warehouse in China, and we send you the right address and instructions. Details: returns, refunds and warranty.

Shipping

Free tracked shipping to the United States, Canada, Australia and New Zealand, from our supplier's warehouse in China, usually 7–15 days. Details: shipping.